How technology endowed with creative intelligence changes the way companies generate and distribute content.
Governments face a pressing question: How to do more with less? Raising productivity could save $3.5 trillion a year—or boost outcomes at no extra cost.
The vision of harnessing the best of human and digital to provide ‘Always-On’ relationship management to every customer is within the industry’s grasp.
The job market in the retail sector is behaving as it would only in times of recession.
The ‘‘skills gap’’ in the United States is serious. Here is how to do better.
The legal profession — tradition-bound and labor-heavy — is on the cusp of a transformation in which artificial-intelligence platforms dramatically affect how legal work gets done.
Strategy is evolving in unexpected ways, as Silicon Valley thought leaders discuss in McKinsey’s latest Discussions on Digital podcast.
Big data’s potential just keeps growing. Taking full advantage means companies must incorporate analytics into their strategic vision and use it to make better, faster decisions.
A supply-and-demand guide to digital disruption.
These are the issues that will sit at the top of President Trump’s in-tray when he walks into the Oval Office on January 20th 2017.
By digitizing processes and making organizational changes, governments can enhance services, save money, and improve citizens’ quality of life.
Without question it is a voyage of discovery, as we learn what AI can do to improve our lives and where it might hold disadvantages to our well-being.
Companies in the region are transforming their digital operations to great effect and building some of the world’s most successful tech giants.
Is it better to fit in or stand out? That question has vexed all of us at one time or another, from teenagers to aspiring executives to sociologists.
What if we told you there was a man who had unlocked the secret to human joy? That despite all the pain and suffering and bad news out there, a monk on a mountaintop in Nepal has discovered a kind of template for How to Be Happy.
The era of easy economic growth has ended, but policy makers and business leaders can target three areas to increase prosperity in a politically and socially volatile world.
In today’s rapidly changing digital landscape, companies that understand their talent needs and know how to meet them have a competitive edge. Here’s how they do it.
Forget about listening to ourselves. In the age of data, algorithms have the answer, writes the historian Yuval Noah Harari.
Advanced analytics opens vast untapped potential for farmers, investors, and emerging economies to reduce the cost of goods sold.
It won’t be easy, but shifting to a productivity-led economy from one focused on investment could add trillions of dollars to the country’s growth by 2030.
The technical potential for automation differs dramatically across sectors and activities.
As the sharing economy gains market share, it needs more support and structure to grow in the right directions.
Not all social technologies bring equal benefits. In a new survey, respondents say the most valuable tools make it easier for employees to collaborate—and could even transform the way organizations work.
For as long as there has been marketing, those who practice it have been on the hunt for the next big thing. Among the contenders in 2016? Virtual reality.
As digital flows command a growing share of trade and economic growth, executives must answer new questions.
When every place is connected instantaneously to every other place on the planet, space itself would become irrelevant. At that point, we would not need offices anymore: Why go to work when work can come to you?
We all think we are smart. We think intelligence is inborn and the world is divided among smart people (like us), not so smart people (others) and geniuses (above us).
Among these trends are an increasing appetite for more advanced analytics to answer deeper questions, and new approaches emerging for governance of self-service BI.
Then came the Internet. The era of the fact is coming to an end: the place once held by ‘facts’ is being taken over by ‘data.
The automation of work and the digital disruption of business models place a premium on leaders who can create a vision of change and frame it positively.
If the machines are taking all the jobs, how come so many people are working?
Soaring flows of data and information now generate more economic value than the global goods trade.
Platform-based talent markets help put the emphasis in human-capital management back where it belongs—on humans.
Employers are starting to see the human cloud as a new way to get work done.
Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution.
This article discusses an alternative approach to direct exporting through the use of an export management company (EMC), an export intermediary acting as your export department.
These Diagrams Reveal How To Negotiate With People Around The World.
B2B purchasing decisions increasingly trace complex journeys, challenging the long-standing practices of many sales organizations.
As sales habits and business offices adapt to a world that is becoming increasingly flat, senior sales leaders should rethink their own approaches to serving prospects and clients/customers.
The skill sets required to manage global supply chains today are not the same as they were 20, or even 10 years ago. And they will be different from the ones required in the future.
Unlocking the potential of e-commerce for developing countries.
Eight principles for succeeding in markets prone to ethical and legal risks
An international survey of current outsourcing practice and trends.